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    Global CRM System

    The One multiple wing, three-network integration, Multi-network interaction concept is to provide a customised customer-focused Basic Service Marketing for all Tien’s brands

    Intelligent Service:

    Through the storage of intelligent knowledge Base, customers around the world can achieve 7*24 hours of online self-service solutions, across language, time zone, national boundaries, cultural constraints, with a timely response to services

    Global-Channel Services

    Service channels cover online and offline channels, build a complete customer service channel network, through multi-perspective business support, to provide efficient service support

    MARKETING SERVICE

    Training Support

    Customer Service has a sound Training and Education Assessment System and Qualified Trainers to meet the increasing demands of the Customer Service Department

    Big-Data Support

    The CRM System supports 360° Customer Information Analysis and provides data for Strategic Development, Business Policy and Market Planning

    Tele-Marketing

    Big-Data service can explore the potential needs of customers and provide attractive consumption solutions through tele-marketing and achieve a high rate of orders and a win-win situation between the company and the customer
    CRM GLOBAL ONLINE PLATFORM

    The latest Tiens Global CRM system brings you

    An unprecedented Service Experience An Excellent Customer Service Team to serve you wholeheartedly